Log into your Branch Direct account and take control of your payments by adding or changing your bank debit card, accessing your pay history, and making the switch over to receiving payments to a Branch Wallet.
Connect a bank debit card to your Branch Direct account
You can add your debit card to your account during signup or, after logging in, select Update linked debit card to add it then.
Important to Note:
- When you have a debit card linked to your Branch Direct account, payments will go to that card.
- Each payment will incur a $2.99 or 2% convenience fee (whichever is greater) unless otherwise set by your workplace.
- Only active debit cards are accepted (prepaid cards or credit cards cannot be used).
- Only Visa, Discover, Mastercard, or NYCE debit cards are accepted.
View your pay history
When logged into your Branch Direct account, your payment history is listed under the "Payouts" section. Click on a payout to view more details, or filter through your history by clicking on the filtering tool, selecting a date range, and select Apply.
- Please reach out to your workplace directly if any payments are incorrect or missing completely.
Important to Note:
Branch Direct is used only to receive payouts and does not provide monthly transaction statements.
- If your payouts go to an external bank debit card, please check with your bank for any statements or transaction details.
- If your payouts go to a Branch Wallet, you can view and download your account statements in the Branch app by following the steps in How do I access my account statements?
Switch your payments to Branch Direct
After logging into your existing Branch Direct account, navigate to "Account Actions" and select Switch to debit card payouts. Follow the on-screen instructions to switch your payments over to a bank debit card.
- If you do not have a Branch Direct account, reach out to your workplace to get started! They will provide you with a link to start the signup process.
Important to Note: Branch Direct is only available to Branch partner organizations who have opted into this feature.
Switch your payments to Branch Wallet
It's quick and easy to change your payout method from an outside bank debit card to a Branch Wallet!
- Login to your Branch Direct account here.
- Under the "Payment method" section select Switch to the Branch app.
- You will be guided to finish setting up payouts to a Branch Wallet. You can find your Branch account and routing details in the Wallet tab of the Branch app.